Terms of Service

1. Acceptance of Terms

By booking, visiting, or using any service offered by VAURA Wellness Private Limited ("VAURA", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Nature of Services

VAURA provides recovery and wellness services including whole-body cryotherapy, localised cryotherapy, red light therapy, contrast therapy, and physiotherapy consultations. These services are wellness-oriented and do not constitute medical treatment, diagnosis, or advice. VAURA does not replace professional medical care.

3. Eligibility

You must be at least 18 years of age to use VAURA services independently. Minors between 16 and 18 may use certain services only with written parental or guardian consent. We reserve the right to request proof of age. Persons with certain medical conditions may be ineligible; all clients must complete a health screening prior to their first session.

4. Health Disclosure

You are required to disclose all relevant medical conditions, medications, and contraindications before your session. You must inform us of any changes to your health status at subsequent visits. VAURA reserves the right to decline service where health risks are identified. Providing false or incomplete health information absolves VAURA of liability for any resulting adverse outcomes.

5. Bookings and Payments

Sessions must be booked in advance via our website or by contacting us directly. Full payment is required at the time of booking unless alternative arrangements have been agreed in writing. Prices are inclusive of applicable taxes and are subject to change with reasonable notice. Corporate and package pricing is subject to separate agreement.

6. Assumption of Risk

You acknowledge that recovery therapies carry inherent risks. By participating, you voluntarily assume all risks associated with the services, including but not limited to cold sensitivity, skin reactions, and physical discomfort. You confirm that you have read and understood our safety guidelines and that you are participating of your own free will.

7. Indemnity

You agree to indemnify, defend, and hold harmless VAURA Wellness Private Limited, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, breach of these Terms, or misrepresentation of your health status.

8. Limitation of Liability

To the maximum extent permitted by Indian law, VAURA's total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the session or service in question. VAURA is not liable for indirect, incidental, or consequential damages.

9. Force Majeure

VAURA shall not be liable for failure to perform its obligations where such failure results from events beyond our reasonable control, including but not limited to power outages, equipment failure, natural disasters, pandemics, or government restrictions.

10. Dispute Resolution

Any dispute arising from these Terms or your use of our services shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Bengaluru. These Terms are governed by Indian law and subject to the exclusive jurisdiction of courts in Bengaluru.

11. Intellectual Property

All content on our website and materials, including the VAURA name, logo, brand assets, and written content, are the intellectual property of VAURA Wellness Private Limited. Reproduction, distribution, or use of any content without prior written consent is prohibited.

---

For enquiries regarding these Terms, contact us at Hello@vaurawellness.in